Blogs

How to install Adobe Reader 9.3.3 update

Tue, 07/13/2010 - 00:22 — Matt

The bloated behemoth that is Adobe Acrobat Reader recently required an update that for most people refused to install. It would start to install, then hit an error accessing a file, and roll itself back. This would happen over and over again.

I checked permissions, uninstalled and redownloaded and reinstalled Adobe Reader to no avail.

I finally managed to get it to install by browsing to C:\Program Files (x86)\Common Files\Adobe\ARM\1.0 and right-clicking on AdobeARM.exe then selecting Run as Administrator after which it ran sucessfully.

Cannot start microsoft office outlook. Cannot open the outlook window

Tue, 06/08/2010 - 22:31 — Matt

If you're (un)lucky enough to see this message, you may well be at the point of pulling your hair out, however a quick Google search shows that you're not alone.

A solution seems to be found on Microsoft Answers which works for most people.

How can I go back to Thunderbird 2.0

Thu, 02/04/2010 - 00:01 — Matt

Thunderbird 3.0 was eagerly awaited by millions of Thunderbird fans, and it looked all shiny and new when it arrived. Now that it's being used however, a number of flaws and bugs have been revealed, resulting in instability, crashes and a rather severe loss of confidence.

I'm counting myself lucky that my email is all hosted by Google Apps, and can thus use the excellent web interface, which also works offline thanks to Google Gears

Remotely accessing Windows XP desktops

Tue, 12/02/2008 - 18:19 — Matt

Why Remote Access?

These days remote desktop access is a fundamental tool of trade for IT support professionals. There are a myriad of options too. You can use the Windows Remote Desktop Protocol built into Windows XP, Server 2003 and later versions. You can install a third party software solution, such as VNC (which includes many free derivatives, or a web based solution like LogMeIn.

In most cases, some forward thinking is required. You need to have the software installed before you get the urgent call from the customer requiring either a quick 5 minute remote access session, or a 60 minute drive across town.

Is Windows Vista an option?

Thu, 01/31/2008 - 01:00 — Matt

Windows Vista has been around for a little while now, but I still don't recommend it to any of my customers unless they have a compelling reason to need it. So far, nobody has found a compelling reason.

Vista managed to make an appearance in Wired magazines Top 10 Heartbreaking Gadgets of 2007 due to it's compatibility problems and poor ( I would use the term abysmal) performance.

Why use Firefox?

Wed, 10/17/2007 - 01:00 — Matt

The debate over which browser provides a better internet surfing experience has raged for many years and the answer for many is still unclear. The issue really comes down to what you want from the software, rather than which is "better" in an absolute sense and thus I have compiled this list of my reasons for choosing Firefox over Internet Explorer.

Adding a Windows server 2003 R2 machine to a Windows server 2000 domain

Sun, 08/19/2007 - 01:00 — Matt

Here's an interesting one. I recently had to upgrade a few Server 2000 machines to Server 2003 R2. We were also replacing the hard disks which made backup easy.

We hit a problem when trying to promote the Server 2003 R2 machine to become a domain controller. After running ADPREP from the Server 2003 disk (as recommended) the promotion still failed. Finally after further investigation it seems that you need to run ADPREP from disk 2 of the Server 2003 disk set, which contains a slightly newer version of ADPREP.

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